LG&E and KU

LG&E and KU Energy is a subsidiary company of the PPL Corporation or formerly known as the Pennsylvania Power and Light Corporation. The company provides energy resources and is based in Louisville, Kentucky. LG&E and KU Energy is composed of two companies Louisville Gas & Electric?(LG&E) and Kentucky Utilities?(KU). LG&E serves 321,000 natural gas and 400,000 electric customers in Louisville and 16 surrounding counties. KU serves 543,000 customers in 77 Kentucky counties and five counties in Virginia.?The company was started in 1998 and now serves a total of 1.2 million customers. LG&E and KU Energy is highly rated for its service and is considered to be one of the best energy provider company in the United States. It is consistently ranked among the best companies for Customer Service. The staff members of the LG&E and KU Energy have setup a company that operates according to the customer?s convenience. To know more about LG&E and KU Energy you can visit this link www.lge-ku.com/our-company .They have provided the people numerous ways to make a bill payment. These include Online Payment, One-time Payment from Bank, Auto-Payment, Payment by Phone, Payment by Mail, Payment in Person and Payment through Bank website. To make a payment online you need to get yourself registered at the company website www.lge-ku.com .


How to register at Lge-ku.com?

To get yourself registered and receive many benefits including the option of online payment you have to follow this procedure:

Visit the link www.lge-ku.com


  • On the following page you are required to click on the ?My Account? option appearing on the top of the page to get yourself registered.
  • You will then be lead to a page where you can either login if you are an existing member or sign up by clicking on ?Register Now?.
  • In the next step you are required to enter your Account Number, Billing Zip Code and Primary Phone Number. Once you have filled in these details, click on continue to move to the next step.
  • In this step you are required to enter in your personal information that consists of name, email address and setting up of user ID and Password.
  • Once you have completed all the steps and agreed to the terms and conditions, your registration process would be complete.

Payment Options

To support their customers in the best way possible, LG&E and KU Energy provides its customers with many methods to make a payment as per their convenience. These include Online Payment, One-time Payment from Bank, Auto-Payment, Payment by Phone, Payment by Mail, Payment in Person and Payment through Bank website.

Online Payment

You can make an online payment to LG&E and KU Energy by logging into your account on www.lge-ku.com? . The payment can be made using your current checking or savings bank account. A credit card, ATM or debit card can also be used to complete the payment. If you pay using electronic banking, it would be free of cost but if you use credit card, ATM or debit card a nominal transaction fee of $2.25 would be added.

One-time Payment from Bank

An online one-time payment can be made to LG&E and KU Energy where you are not required to register on the website. This payment can be made using electronic banking, credit card, ATM or Debit Card. If you use electronic banking, it would be free however a transaction fee of $2.25 would be added on Credit Card, ATM or Debit Card. An electronic check can also be used to make a payment. You can also use third party payment service Paymentus to make a payment of your bill using your Debit Card, ATM Card, Visa, Mastercard, Discover, or electronic check.


Another convenient way of making a payment at?lge-ku.com? is by enrolling to the Auto Payment service. If you sign up for Auto Payment service, the payment of your bill will be automatically made on the due date by deducting money from the bank account whose information you have provided. By enrolling for Auto Payment you will never be late in paying your bills that means no late fees will be added and you would not have to worry about the due date. This service is absolutely free and no additional charge is added on it.

Payment by Phone

If you are not registered on MYlge-ku.com? you can make a onetime payment via the phone by calling on Tel:?502-589-1444?or?800-331-7370 for LG&E residential customers, Tel:?800-981-0600 for KU/ODP residential customers, Tel:?502-627-3313?or?800-331-7370 for LG&E business customers and Tel😕859-367-1200?or?800-383-5582 for KU/ODP business customers. You then need to go to the pay my bill option and follow the required instructions to make the payment. You can pay via your current bank account or you can also use a credit card or debit card to make the payment. However, an extra $2.25 is added as a transaction fee in this option.

Payment by Mail

If you are not registered on www.lge-ku.com you can mail a check or a money order to the following address enclosed in an envelope along with the bill stub:

P.O. Box 9001960
Louisville, KY 40290-1960

P.O. Box 9001954
Louisville, KY 40290-1954

Payment in Person

You can make the payment for your LG&E and KU Energy bill at a pay station near your house using various methods. You can go to a walk in centre or go to a pay agent. The walk in centre doesn?t add any additional cost but the agents may include some additional fee of their own while you make the payment. Please make sure you carry your account number and bill stub while going to the pay station. Pay agents locations can be found at this link https://lge-ku.com/customer-service/ways-pay-your-bill/authorized-pay-agents/authorized-pay-agents-kuodp and walk in centre locations can be found here https://lge-ku.com/customer-service/contact-us/kuodp-business-office-locations .

Payment through Bank Website

You can easily make the bill payment from your bank account using your bank website. Some banks may add additional transaction charges of their own.

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